Friday 11 December 2015

Operations & Customer Service Internship

Eurasmus is a platform that offers online accommodation and student city guides. It is the best resource for students studying abroad. Whether it is an internship or a university exchange,www.eurasmus.com will be able to help you find accommodation, meet other students before you arrive, offer valuable information and internship listings. 

Key duties:
Liaise with internal and external customers by telephone, e-mail or face to face
Obtain and evaluate all relevant information or/and escalate to ensure a swift resolution
Build a strong relationship cross company both in London and internationally
Identify common threads of problems and bring to the attention of the relevant contact
Provide feedback on the efficiency of current process
Experience / skills required:
Experience within a customer services role within publishing
Excellent verbal and written communication skills
Exceptional attention to detail and analytical skills
Strong problem analysis and problem-solving skills
Ability to work under pressure
A genuine passion to deliver excellent customer service
For more information about the company visit the website: www.eurasmus.com

If you are interested about the vacancy, please contact us by sending your CV tomarketing@eurasmus.com.


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